Customer Support Agent
A retrieval-grounded support agent that answers from your knowledge base, escalates edge cases to humans and logs every interaction for review.
- RAG
- Ticketing
- Human handoff
AI Agents
Custom AI agents, built and deployed by BETALEN AI.
We design, train and operate task-specific AI agents that automate real work — grounded in the clean data we already supply, with humans in the loop where it matters.
- Agent templates
- 6
- Typical build
- <3 wk
- Human-in-the-loop
- 100%
- Model-agnostic
- Any LLM
What we build
A few of the agents we develop
Each agent ships with a clear scope, guardrails, an evaluation set and a dashboard. Start from a template or commission a custom build.
Process Automation Agent
Agents that read documents, extract structured fields and push validated records into your CRM, ERP or database — no manual keying.
- Document AI
- Webhooks
- ETL
Research & Analytics Agent
An agent that gathers, summarises and benchmarks sources on a schedule, delivering cited briefings and structured tables on demand.
- Web research
- Citations
- Reporting
Data Pipeline Agent
Agents that monitor incoming raw data, classify, clean and route it to the right labelling queue — closing the loop between capture and training.
- Classification
- Cleaning
- Routing
Sales & Outreach Agent
A personalised outreach agent that drafts, sends and follows up on messages within your guardrails, with full human approval before send.
- Personalisation
- Approval
- CRM sync
Quality & Audit Agent
An agent that reviews annotated batches against your guidelines, flags disagreements and generates per-batch acceptance reports automatically.
- QA
- Agreement
- Reporting
How it works
From idea to deployed agent in four steps
01 / Discovery
We map the task, the data sources and the success metric before any code is written.
02 / Prototype
A working agent wired to a slice of your data, evaluated against a held-out set within one week.
03 / Harden
Guardrails, logging, human approval gates and an evaluation suite you sign off.
04 / Operate
We host, monitor and retrain the agent, with monthly quality and cost reports.
Need labelled data by next sprint?
Send us a spec, a schema, or a handful of raw files. We return a pilot batch of 1,000 records with a quality report within five working days — free of charge.
info@betalen.in